Business Situation #1:
You are a R&D product leader in medium size software company. Your project group is working on new software that includes several new features. Your group has been working on this product for last 9 months. You are ready to launch a beta test to with customers. You are asked from a project manger to use Web 2.0 related communication tool to find out how the beta test is going.
How do you plan to effectively use Web 2.0 to communicate with customers. What kind of Web 2.0 tools do you recommend to your group to use so that your company can collect right data and be able to finish new software in next two more months.
Please post a few short paragraphs of why you would choose particular tool in this situation. Please also list what specific tools do you use to communicate.
You can use Web 2.0 related resources on the right links for your resources.